Senior Operations Manager

Salon Hendra Cafe & Coffee · 📍 Tanah Abang, Jakarta Raya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 16.000.000 – Rp 18.000.000 per month
Salon Hendra Cafe & Coffee is seeking a highly skilled and experienced Senior Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our cafe and ensuring that all aspects of the business run smoothly. You will work closely with the management team to develop and implement strategies that enhance customer satisfaction and drive business growth. If you are a passionate, detail-oriented professional with a strong background in operations management, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the cafe, including staff scheduling, inventory management, and quality control.,Develop and implement operational strategies to improve efficiency and productivity.,Ensure compliance with health and safety regulations, as well as food safety standards.,Manage and mentor a team of operations staff to ensure high levels of performance and customer service.,Analyze sales data and market trends to identify opportunities for growth and improvement.,Collaborate with the marketing and sales teams to promote special events and seasonal offerings.,Maintain a clean and organized workspace, adhering to company policies and procedures.,Respond to customer complaints and concerns in a professional and timely manner.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 5 years of experience in operations management, preferably in the food and beverage industry.,Strong knowledge of operational best practices and industry standards.,Excellent leadership and communication skills.,Proficiency in using Microsoft Office Suite and other relevant software.,Ability to work well under pressure and meet tight deadlines.,Familiarity with POS systems and inventory management software is a plus.,Knowledge of Indonesian language and culture is a plus.

🛠️ Keahlian

Operations managementTeam leadershipProblem-solvingData analysisCustomer serviceInventory managementPOS systemsMultilingual skills (Indonesian and English)
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